Yessenov University has introduced a new electronic system, YU Otinish, designed for students and staff. This innovative platform enables users to submit suggestions and lodge complaints on matters related to the learning process, infrastructure, service quality, and other aspects of university life.
Key features of the system:
* Anonymity – option to submit a request without disclosing your name
* Wide accessibility – available on all devices via the website and mobile application
* Automatic routing – requests are immediately directed to the relevant department heads
Access to the system: otinish.yu.edu.kz
You can also access it via a special button on the main page of id.yu.edu.kz.
The launch of YU Otinish marks a step toward strengthening transparency, fostering a student-centered approach, and ensuring that the voices of all members of the university community are heard.
